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PDF Printer Drivers
Message
From
12/07/2001 16:45:09
 
General information
Forum:
Visual FoxPro
Category:
Other
Miscellaneous
Thread ID:
00529224
Message ID:
00529984
Views:
9
>Rick,
>
>I will be more than happy too. I have sent the message and am awaiting a response.

Great. Any chance your users were using a Mac? The one problem that was reported to me came from a Mac user, and I just found this in the Acrobat 5.0 User Guide:

"Note: On Mac OS, you may not be able to open a PDF document created in Windows by double-clicking the icon. If double-clicking the icon on Mac OS does not open the document, use the File > Open command in Acrobat Reader to open the document. After you’ve used the Open command once on the document, you’ll be able to open the document next time by double-clicking."

So it may have nothing to do with Amyuni or any other particular PDF creator, but rather that the document was created in Windows and is being read on a Mac using Acrobat 5.0.



>>Ken,
>>
>>Can you please post back to this thread if you get a response from Amyuni about this issue? I've had at least one report of this myself, and it will become a big problem as more and more people update their Acrobat Reader to 5.0. Rather than a lot of us contacting Amyuni individually with the same question, maybe you can share whatever you learn from them.
>>
>>TIA,
>>Rick
>>
>>>You are correct the files created by Amyuni are not being read by Adobe Acrobat 5. We get an "error reading the file". I have not yet approached Amyuni about this but I will now that I am thinking about it. The response I have received from Amyuni has been excellent. Support is by email and I get an answer the next day, which I beleive is due to the time difference between Ohio and France.
>>>
>>>Ken
>>>
>>>>>I am using Amyuni PDF Cinverotr owrks fine.. But I a having trouble with Adobe 5 reading the files.
>>>>
>>>>Hi Ken,
>>>>
>>>>I think you're trying to say that Adobe Acrobat Reader 5.0 (the latest version) is not correctly reading PDF files created by Amyuni PDF Converter. What kind of problems have you been having? Have you approached Amyuni for support and how responsive have they been?
Rick Borup, MCSD

recursion (rE-kur'-shun) n.
  see recursion.
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