>Hi. I merge my Palm m100 from Outlook 2000. I have added and deleted software from the palm & desktop, aborted syncs and basically confused the daylights out of my palm.
>
>My question: how can I get a fresh start? That is, go back to when I opened the palm box (except with today's Outlook). I mean delete all desktop software, handheld configurations, backup palm files on the pc. I have deleted the add-ins that I don't want from the palm and the desktop, yet they appear again after I sync. I assume it is from the palm's backup on the desktop.
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>Thanks, Randy
>
>ps: I know the procedure for a hard reset on the palm and have tried it.

I think my reply to your Make It Go Away thread may be a place to start.