>>I am trying to get MS KB Q162412 which discusses the "Invalid Seek Offset" problem with other software such as Symantec's PCAnywhere. I have a client with this problem on one computer out of about 25.
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>>On (or before) Oct. 4, the KB site has disappeared, replaced with a new Technical Support site.
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>>1) You cannot get there with Netscape
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>>2) If you use IE 3.0 you can register and search, but I can't read or download the resulting articles. The error message says there is a JavaScript problem (yes, I have all my Java enabled).
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>>3) Tried to download IE 4, but after the first setup,exe I got a network busy signal for over an hour.
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>>SO--- If anyone has a copy of the KB Q162412, could you please e-mail it to me or fax it to me (650-573-8613, San Francisco, California, US), or let me know where I can see a copy. Or even call me collect and READ it to me!
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>>PLEASE!!!!!
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>>I'd also like to hear if anyone else is able to get KB information.
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>>TIA,
>>Barbara
>
>I'm sending you the contents of this MSKB article (from MSDN library CD's)
>
>Christian

Many thanks, Christian. It arrived, and was just what I needed.

Barbara