I don't know about "artificial intelligence", but the branching looks, to me, like a TreeView. With a TreeView ActiveX control, you can have expandable and contractible branches like the ones you have with Windows Explorer (you know, if you press Windows-E...).

Whether you use this user-interface or another one, you would need a series of "nodes".

Each node has its unique ID (field: Node(I)).

Each node has a pointer to its parent (the node that contains it) (field: Parent(I).

And finally, each node one field for description, and any other relevant information you may want to put into your branching view.

Instead of a TreeView, you could select the options from a Grid, and have a button to "go back one level".

HTH, Hilmar.


>We have a customer who needs a "branching" or "artifical" intelligence program within their VFP application.
>
>Example: Customer says product does not work - it is making a loud, thumping noise. This leads customer service rep. to ask about loudness and frequency of thumping noise. The answer to this leads to other questions, which eventually leads to the probable solutions(s) with the most like cause being listed first.
>
>We do not need to go more than 6 levels deep in the questioning.
>
>We do not want to "reinvent the wheel" and would be happy to pay a reasonble amount for the code and tables which can be modified by us (or you) to work within our program.
>
>Also, we invite you to visit our web site, www.erw.com, Help Wanted section and complete the for their. We are a national company seeking sub-contractors in all areas of the country.
>
>Wes
>
>Wes Wilson, President
>ERW Custom Programming, Inc.
>4217 Highland Rd., Ste. 226
>Waterford, MI 48328
>
>Web Site: www.erw.com - learn more about us. Look at some of our references.