Thomas-

>Think I will speculate also.
>1. SQA did not do their job. I do not know if a SQA team is used for this purpose by Microsoft.

>2. A test plan is used by some companies to test software to specific requirements. This requirement may not have been defined.

>If only "Beta" testers are used, what test methodology is used? Anything formal or whatever the Beta tester chooses to do?

I love these sorts of assertions. When did you stop beating your wife?

They screwed up on this one. Can we move on now, please?