>Well, _some_ of it is true, if you're referring to this:
>
>http://www.snopes.com/humor/business/wordperf.htm
>
Michelle (The UL police) :)

Thanks for the link. That's the story I got (but not from that site) several years ago (1997 or 1998, I think). Never knew, however, that it wasn't "gospel". Thanks.

>>There's a similar (and true) story along the same lines where the support person told the user to place the computer back in the box and return it to the place of purchase. The user then asked if the problem was serious. The response was that it was. When the user asked then what the problem was, they were told that they were too stupid to own a computer. (This has been cleaned up, BTW< g >).