>>The KnowledgeBase *can* be helpful, but frankly, how many "examples" have
>>you tried that worked EXACTLY AS PRINTED? In my case, NONE! always some
>>little buglet/mistype somewhere! How many "HOW to. . .s" are actually
>>real-world How-to's?? They really are "one way to. . ." and generally only
>>apply in the theoretical, not practical, case. Finally, how many articles
>>end with "working as designed"??? Why do I learn this in a KB article -
>>isn't the Help *THE* place for such stuff???
>
>Microsoft has confirmed this to be a problem in the products named
>above.


The "theoretical" aspect of How to's is exactly why Microsoft started the MVP program
and has newsgroups. The MVP program rewards the product users for helping others on the
newsgroups and here on the UT.