>>>Ford analogy
>
>Perhaps a more accurate model would be:
>
>1. I pay $16,000 or whatever for a new Ford Focus
>
>2. Ford 'licenses' the right to use this car, but doesn't allow me to 'own' it.
>
>3. Ford is under no obligation to fix any of the defects that emerge during the first several months that I own the car
>
>4. (Under the emerging model for software services), Ford decides on its own when I no longer have the right to use the car, and requires me to 'upgrade' to a new car in 18 months. The new car will presumably be free of the defects present in item #3.
>
>5. Repeat 1-4 until customer questions his own sanity.


That pretty funny. But just wait till the customer trys to buy a non-Ford only to find out it won't run on 85% of the roads. Who "innovated" that? :-)