>>I submitted a support request for Office2000 through the MS site and I HAD TO get a Passport ID to do so.
>
>I stand corrected, then. Would it have been possible to do so without submitting personal info, though? I've got a Passport, and Microsoft doesn't know jack about me via my login ID. Granted, I got my Passport early on, and the required information may have changed since then.

I don't think so, but being webically-challenged, there might well have been a way.
When it comes to web stuff I always count myself lucky to find a way that works and stop looking (minimizing frustration, usually very large by then anyway) for alternatives.

Cheers