>I agree...but if someone says to me "please send it to me in an Excel spreadsheet", I say, "no problem." That is a pretty normal request these days.

I get that requested all the time too. I just laugh though :-)

>When it comes to documentation (technical, or whatever), I hate the PDF format. It seems to force me to print it out, since the viewer is cumbersome to operate with a keyboard. I prefer HTML docs myself.

I think our product documentation is all in PDF too. I think I decided on that cause what we want to use is not very mainstream... yet *s*