>>What, you thought Ballmer was kidding when he admonished Microsoft employees to "delight < their > customers"? :-) It's even a performance review goal.
>
>Did I think Ballmer was kidding? I haven't been able to take him seriouslly since I saw that Monkey Dance of his!
ROFL!!!
Craig Berntson
MCSD, Microsoft .Net MVP, Grape City Community Influencer