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How can we get FEEDBACK on BUG REPORTS?
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To
18/09/2001 20:14:34
General information
Forum:
Visual FoxPro
Category:
Other
Miscellaneous
Thread ID:
00558146
Message ID:
00558472
Views:
11
Good point!

>Anyone on the MS VFP Team,
>
>How can we get feedback on active bug reports for VFP7?
>
>I have been regularly visiting the "Microsoft Support Knowledge Base" site, specifying Visual FoxPro as the application of interest and "kbvfp700" as the search argument and I have not seen a single one of the 24 bugs (reported right in this category between Aug. 13 and Sep. 15) reported there, nor any of the at least 10 documentation errors that I have reported.
>
>The 24 bugs reported here comprise 20 that I categorize as 'new'. That is, they are either malfunctions in new features or they are malfunctions in things that work properly in a previous version of VFP. The 4 remaining are things that are known to be problems in prior versions of VFP.
>
>Now several of these have been commented on, by MS personnel, as having been "bugged" or "reported". Yet they do not appear on the search list!
>
>There has simply got to be some way to learn of recognized bugs. There is also a need to be able to learn of the VFP Team's inability to reproduce a submitted bug.
>
>While I hate to bring it up... I think back to the days before MS owned FP and current bug lists were regularly published so that developers had a fighting chance to avoid wasting time on impossible issues. The reputation of FoxPro was in no way impugned by there being a very long bug list.
>
>This is really a very significant problem. In fact I would hazard a guess that many bugs go unreported because of this total lack of feedback on submissions. I have a strong suspicion that many submissions go ignored because they cannot be reproduced. Yet there is no way for the submitter to learn this so that s/he can furnish additional information to make it reproducible! Would you wonder why people might stop submitting bugs under such circumstances???
>
>C'mon Team! Fix this serious problem! We don't need anything fancy. We don't need to have something that might imply some 'committment to fix'.
>But we do need to know what's known to be wrong in the product.
>
>Jim Nelson
--sb--
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