Don't know what to tell you, Steve. Just to make sure, I just tried it again. No COA number this time, but a case number issued to me within 10 minutes. The difference in response makes me think things are achanging at Compaq. No trouble sending the request, however. I do wish you luck.

>Hey Jim,
>
>That website address is where I went this morning and got a message failure. This time I tried again and got Website Not Responding error. I might try again later. Wish me luck. I guess I could have someone else get me number who can get to that web page and successfully navigate it. I dunno.