>At the same time, I think it is a huge mistake to not slip in a new feature or two in the service pack.

Well, if you buy VFP7, you buy it knowing what features are in it. Expecting them to give you more features for free after you buy it isn't very realisitic, but fixing the existing features to work as advertised is.

If every VFP7 service pak introduced two new features, where would you draw the line saying this isn't 7.x SPx, its 8.0? How could you make money giving out new feature after new feature for no cost?

I understand that giving customers more than they expect is great for the customer, but realistically (and you of all people should know this, John), you can't make money giving this stuff away for free.

>At least people are upgrading for an immediate benefit as opposed to shoring up the economic justifications for a future release. That is simply not a good reason to upgrade software. Compelling features OTOH are good reasons.

Compelling features like the COM enhancements, Intellisense, XML functions, Web Service Publisher, TEXT TO, Intellisense, stability as Ken mentioned? Oh, did I say INtellisense? 7.0 defintially has (IMO, more than) its share of compelling features.

>I do question the constant complaints of every time Fox does not get included in a mailing.

I understand exactly what you're saying here, But we've been told that problems and ommisions can be fixed. In order for that to happen they need to be reported in the first place. Thats why you're seeing these issues, or "complaints", being brought up.