I don't know if it makes any difference, but the counter is available here and I'm using IE 6. If the counter is zero, then it is not available but the icon is and the screen goes blank.

John Rowlinson
Microworks POS Solutions

>The counter is not available for clicking.
>>Every now and then, I click on the icon for "New messages created during your session by doing a global refresh" and the result appears in the lower frame. The icon counter does not change so I quit IE and restart. I am using I.E. 5.50.4807.2300.
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>>Any one else having this problem?
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>I think if you click on the icon they goes in the upper section and refresh, and if you click on the counter, they goes in the lower frame but do not refresh the upper section.
Charles Richard