>Nadya --
>
>Would a new printer be out of the question? <g>
>
>

It the functional equivalent to the Epson DFX8000, which is a $2500 printer. It might be worth finding and fixing the problem.

If it was me, I wouldn't be using graphics mode. I would go straight to the printer (with ???) or would create a text file and then dump the file to the printer.

In text mode, this printer is very fast, and I would want to take advantage of it. Of course, maybe they only want to print 100 labels, and speed may not be an issue.