You shouldn't have this problem on win95/98. The csutom size is stored in the report. Try to remove printer specific info from report. To do that, open .frx as a table and blank out TAG and TAG2 fields in the first record and remove following driver related lines from EXPR field

DRIVER=
DEVICE=
OUTPUT=

It's quite different under Windows NT/2000. See Mskb#Q304639 HOWTO: Find PaperSize for Custom Print Sizes Under Windows NT and Windows 2000 and mskb#Q157172 How to Create Custom Forms in Windows NT 4.0 and Windows 2000.


>They have to go to printers (Control panel, printers). My clients works with win98 and win95. I have a HP deskjet 840c as default printer.
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>>>We developed a Medical software. Some reports use a 8.5 x 11 Inches paper size. Others use Custom paper size (8.5 x 5.5 Inches).
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>>>When my clients install the application they have to change custom paper size and set it to 8.5 x 5.5 (..band to big to fit..). Is there any way to avoid this?
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>>Where do they have to set custom paper size? Do you have this problem with WIN NT/2000 or WIN 98/98 also?