>I created an InstallShield Express installation package and it is installing fine on most machines but it is failing on 2 machines. I think the problem is that those machines have errors in their registries. I am not an expert about the Registry, but it looks to me like a registry entry erroneously points to the U: drive (these machines have no U: drive). Or it may be that the installer is looking for a key named "Features" and not finding it, I'm not sure.
>
>Following is the text of the InstallShield installation log:
>
>MSI (c) (04:2C): Doing action: CostFinalize
>Action start 11:28:43: CostFinalize.
>MSI (c) (04:2C): Note: 1: 2262 2: Patch 3: -2147287038
>MSI (c) (04:2C): Note: 1: 2262 2: Condition 3: -2147287038
>MSI (c) (04:2C): Searching for item Features\FDE6F01BC4BE5D116927000CF41DEFCD in per-user managed key
>MSI (c) (04:2C): Searching for item Features\FDE6F01BC4BE5D116927000CF41DEFCD in per-user non-managed key
>MSI (c) (04:2C): Searching for item Features\FDE6F01BC4BE5D116927000CF41DEFCD in per-machine key
>MSI (c) (04:2C): Did not find item Features\FDE6F01BC4BE5D116927000CF41DEFCD
>MSI (c) (04:2C): Note: 1: 1327 2: u:\
>Internal Error 2835. ErrorIcon, SetupError
>MSI (c) (04:2C): Product: Visual NYMA -- Error 1327.Invalid Drive: u:\
>
>
>I would appreciate help in diagnosing the problem (is the problem in the Registry?) and how to correct it.
>
Chaim,

Check the Microsoft site for a program named RegClean.exe. I think the current version is 4.1a. According to the December 2000 issue of Windows 2000 Professional, it can safely be used to clean the HKEY_CLASSES_ROOT hive. I've tried to find it on the MS site, but unfortunately haven't had much luck.