Hi Tut,

>> LOCATE FOR "chan" $ Customer.Name
It did find a match...

$ symbol in locate does working.
It didn't find any customer for you is because
customer name "Jacky Chan", and the name you are searching for is "chan".

Try this one:
Locate for "CHAN" $ upper(Customer.Name)
I think this will work

Met tahun baru juga untuk anda dan salam kenal kembali :)
Hth