>One person at this location has no problems and the other person is having all the problems. They both print to the same printer. Is there a way to tell which printer driver is selected? At 'Printer -> Properties -> Detail tab -> Print Using the following printer driver:' is user defined. My printer has a 'Device tab -> About button' that has about 5 DLL and EXE files list with version numbers. Do most printers have this?
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>Thanks
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>Brenda

I dont have your printer so I can only guess. But if you go to START SETTINGS Printers you should see the list of printers. If you highlight the one in question and Rightmouse click you should be brought up a popup menu that allows you to see the properties of the printer. From there you should be able to see and at least update the printer driver. That is the best I can do for you. But as I recommended before it is best to work with the printers own driver and not the default windows driver if you can.