>To return to the car analogy, there are people who do the maintenance on their car themselves. You can't prevent that. But it's not the majority of people that do. When a software is popular and used by normal people, it becomes the minority of users that can do work it out themselves.

When I need help with my car, I take it to a mechanic, not to Toyota, so how is Toyota making money from servicing my vehicle, when I get someone else to do it?