Ok, let's get some error handling in there for you. The .Action comand is terrible in terms of error handling. Try the following instead:

Launch the report and report any errors
intResult = crptOrderPad.PrintReport

'Determine if there weere any errors
If intResult <> 0 Then
CrystalErrorReporting (intResult)
End If

Here is the code I made for CrystalErrorReporting

Public Sub CrystalErrorReporting(ByVal intResult As Integer)
'==========================================================
' Title:
' Purpose: Determine severity of error and whether to display a message
' to inform the user.
' Author: Jason P. Mahoney
' Date : Nov 27, 2001
' Parameters: intResult is the result code returned by PrintReport
'===========================================================

Dim strMessage As String

strMessage = ""

Select Case intResult
Case 20500
strMessage = "There is not enough memory available to complete the call"
Case 20507
strMessage = "There is an error in the file name you specified"
Case 20510
strMessage = "The program can't add the formula name you specified"
Case 20515
strMessage = "There is a formula error in the replacement formula text."
strMessage = strMessage & "Review the suntax and retry."
Case 20523
strMessage = "You have spcified an invalid group condition"
Case 20525
strMessage = "There is something wrong with the report you are trying to open."
Case 20527
strMessage = "Unable to connect to the Server or unable to successfullyrun the SQL query."
Case 20529
strMessage = "When printing to file or when sorting, the program requires more room"
strMessage = strMessage & "than is available on the disk."
Case 20532
strMessage = "The database DLL is corupt."
Case 20533
strMessage = "Something is wrong with the database you have specifed. You"
strMessage = strMessage & "may need to verify the database."
Case 20534
strMessage = "The database DLL is corrupt"
Case 20535
strMessage = "You have attempted to log on using incomplete"
strMessage = strMessage & "or incorrect session parameters."
Case 20536
strMessage = "You have attempted to log on using incomplete or incorrect log ojn parameters"
Case 20537
strMessage = "The table you have specified cannot be found."
Case 20540
strMessage = "The DLL required by your export call is either missing or out-of-date."
Case 20541
strMessage = "An export DLL has reported an error."
Case 20545
strMessage = "The user clicked the cancel button"
Case 20553
strMessage = "The parameter you have specified does not exist in the stored procedure,"
strMessage = strMessage & "or the value you have entered is not valid for the specified parameter."
Case 20568
strMessage = "Returned if GDI memory gets down to 10%. The program"
strMessage = strMessage & "will give this message rather than GPF."
Case 20599
strMessage = "Returned when the user passes invalid database logon information."
Case 20998
strMessage = "This error message occurs on the client computer because the charting dependency file, pg32conv.dll, was not distributed with the application"
End Select

MsgBox strMessage, vbCritical, "Issue #" & intResult


End Sub

Hopefully you can capture the error and we can narrow this thing down.