>>The search for members icon in the Dashboard - Monitor online users data-entry textboxes pull up a small dialog (window) asking for the member Last and Fist Names but nothing happens even when typing the correct full name.
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>I really don't know what you mean by "search for members". There is no search for members in the Dashboard.

Not the Dashboard but the "Monitor online users data-entry textboxes" for the Dashboard.
That is to say, the screen where you enter the list of ID numbers you want. There are a lot of textboxes and each one has a search for members icon next to it. These don't seem to work.