>The business case is simple - no "workaround" is ever good "enough".
>If "workarounds" have value when considering fixing a bug, then we are getting further from the goal, not closer!

Jim,


I know what you are trying to say here but I think it is a good practice in problem reporting one should indicate what level of importance they think the problem should be given and why. I know when my users tell me about bugs I always evaluate the level of priority for the bug before working on it and the user telling me their take on its importance is very helpful.