Bruce,

From http://www.hentzenwerke.com/buybooks/zbuybooks.htm :

Guaranteed. Period.
I guarantee that you'll love our books. If you don't, I'll give you your money back.

Send a copy of your sales receipt (see Contact Us), together with an explanation of what you were expecting from the book, and why you didn't get it from the book, and I'll send you a refund. Be sure to include mailing address and who the check should be made out to.




>Thanks for the suggestion. I had actually been thinking of different versions of the same idea. It doesn't take much peering to see the irony in this solution. As well as raising the question about copyright infringement. Not supposed to photocopy a copyrighted book. I also have considered sending the book back when it arrives. Not because I am angry but because it isn't useful to me and they might as well sell it to someone who can use the book.
>Thanks
>Bruce Carpenter