If the user thinks its okay, maybe there really isn't a problem :)

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>BTW, we should have found this problem earlier. In my tests I just didn't notice this problem, my colleague, whos application it is, also didn't notice it, and the user told me: "It was always this way. I thought, it's OK". You see, the user didn't find it strange, that she sees one thing on the screen and receives another from the printer :))) They probably still believe in miracles... :)