>>Is there any development/"back door" code in your app? For example, I have sometimes written code that works one way if a certain file is present in a certain folder on my development computer. It is extremely unlikely to be present on an end-user's machine but if it was, that code would run instead of the expected code.
>>
>>Does that user have an old .EXE or other files on their computer?
>
>No, and that user is no different than the other 200 in terms of what she has locally - all files (exe, scx, etc.) are on the server.
Is this reproducible, or was it a one-time thing?
Regards. Al
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