>I am running under Win2k. There are several printers involved, this is an application used in 100+ offices. These are generally printers that have been around a long time (such as Epson 320). I will check for newer drivers.

Take a look at mskb #Q304639 HOWTO: Find PaperSize for Custom Print Sizes Under Windows NT and Windows 2000 and mskb #Q157172 How to Create Custom Forms in Windows NT 4.0 and Windows 2000.