Sorry, but the only other idea I have is to change video drivers. It sounds like there may be something wrong with the one they're using.

>Thanks for that Barbara,
>I have done that and it really makes the page bigger, but I still have the same old problem that the preview does not give the user and bottom scrollbars, which forces him to magnify and unmagnify the report. Any solution for that?
>
>Thanks anyway
>
>Jonathan