Are you thinking of Microsoft Systems Management Server (SMS)? Or are you running Windows 2000 Terminal Server on a Windows 2000 server? If so, this can already be done, see the below:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q232792Tracy
>Isn't this feature now implemented into Windows XP? You may consider it because products such as PCAnywhere have per-seat licencing cost.
>
>>Hi. I have a NT server with a Win 2000 Terminal Server. In the past, I had seen some software that allows the administrator/programmer to see the other user's screen (when they needed help). Does anyone know of such a product?
>>
>>R
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