>>This sounds good, I'll give it a try here.
>>
>>How do you handle that customer 2000 miles away with a dead printer? I like to hand mine software that will work with their hardware straight out of the box - does your software set the printer configuration if needed?
>>
>
>Really cannot tell you since ALL of our applications are customized. Our company only sell directly to the client which include instalation and training and no boxed products. But I think this is another solution I'll have to come here for help some day :)
>
>Enmanuel

Thanks, Enmanuel. Just curious...