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Visual Fox Pro 7.0 - Service Pack 2
Message
De
28/08/2002 19:44:45
 
 
À
28/08/2002 19:05:57
Information générale
Forum:
Visual FoxPro
Catégorie:
Problèmes
Divers
Thread ID:
00694524
Message ID:
00694729
Vues:
26
>>
>>That's basically what I meant, but I can clarify this. I'm all for getting bugs out of the prodcut, but remember that shipping is also a feature. I'm pretty sure that MS has a projected ship date for VFP8. If many bugs are reported, then some will not be fixed in order to make the ship date.
>>
>
>Well I sure hope that KenL is quick to refute this because it is the antithesis of caring for your customer!!

I don't agree with you. Let's say that you have a major problem with your application due to a bug in VFP. It may turn out that the bug is easy for MS to fix and does so. However, a particular bug affects a very small percentage of users, but not you. What you're saying is that you'd rather wait for the product than get your bug fixed.


>
>Customers (well the genuine user non-promoter types) do NOT consider delivery to be a "feature" in any way, shape or form!! The vast vast VAST VAST majority of genuine users would by far far FAR FAR prefer to wait for a clean product than get buggy product. Deliberately shipping product with known bugs in it is simply NOT ACCEPTABLE!!! I'm not talking here of bugs that have been in the product previously and have proven difficult to track down, but rather newer bugs identified during beta TESTING.

You can NEVER prove that a particular application is 100% bug free, even on the new stuff.

>
>This is a particularly onerous concept (I truly cannot believe that it is actually practised at a place like MS) that has NO PLACE in the software business, and especially so since MS and the VFP Team has chosen to keep bug lists strictly to themselves!!! IF THEY TRULY OPERATE THAT WAY they could claim at least a smidge of respectability if they opened the kimono regarding bugs, but they haven't and there's no sign that this is about to change.

I don't think MS operates any differently than any other software company when it comes to bug reporting.
Craig Berntson
MCSD, Microsoft .Net MVP, Grape City Community Influencer
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