>Dear all,
>
>Recently, one of my client's machine need to take up to 5 mnutes to shut down. What will be the possible facts, and is there any clues to make the time shorter?
>
>The configuration of the machine is:-
>Pentium 4 150 GHz
I seriously doubt this...
>All in one Intel 845G Motherboard
>20GB ATA100 Harddisk; 250MB internal Zip Disk at IDE 0
The Zip drive is killing the performance of your hard drive; I'd move it to the other IDE channel.
>24X CDROM and LiteON 32X CD-RW at IDE 1
>256MB DDR RAM
>
>Because some installed programs on the harddisk lost its install program disk, In order to maintain the original setting. I install Win98SE on the original installed c:\windows folder by overwritng it.
Win98SE is not a robust OS IMO; IAC, there are any number of issues with shutdown problems which might be addressed by various SPs for Win98SE - try the Windows Update site.
>
>The Programs on the machine is :-
>Win98SE
>MS Office 2000 Standard edition
>Norton Antivirus 2000
This is a major source of problems. At a minimum, I'd upgrade it to the current version of Norton, and make certain that the configuration is proper, since issues regarding monitoring files on write will affect shutdown; every open file will at least be touched if not rewritten, and NAV gets in the way unless it's told not to interfere with that type of file.
Ensuring that the current set of patches are involved for Win98SE and NAV are the minimum first step. Dumping Win98SE and NAV are more likely to improve things more.
>
>
>
>Regards,
>
>Ransome
