>Did they treat you as an intelligent person?... for instance, it is titled SP1 for MS XP or something like that yet there is a chart listing ALL Win OSes and it shows not applicable beside all listed except WinXP Home, WinXP Pro and Win XP 64-bit. Sheesh!

I've never heard you complain that the documentation is too complete. Your complaining has reached a new level (and I mean that in a good way).