>Thank you for the input. What version of Fox are you using? And, are you >sending via Kermit or Zmodem? Are you sending/receiving zipped files, and, >do you require any user control or have you automated the entire process of >uploading/downloading the claim files?

VFP7. Send and receive Zip via Zmodem. We do use Kermit for other payers when Zmodem is not available - except for Kermit server (one payer in one state still has an ancient kermit server implementation that should disappear when they migrate to HIPAA compliant format). Zero user control allows all transmissions and downloads to all of the various payers the same - no extra training. 100% automation.

>I still like the pcAnywhere solution plus it allows us to have a convenient >way to "get" to the client's office.. but, more user action is required >with the pcAnywhere solution.

The CommTools approach allowed us to control the app and not have another variable in the loop. That way when we run into issues we can control with an update to the app and not the PCAnywhere script - but each to his/her own.

--rab