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Application Support in a small office?
I work for a small government agency in Florida. I am the only IT staff member. The office depends on an application that I have written for it's operation. My boss has become concerned that I am the only one who can support this application. More importantly, he is concerned that if I leave (I have no intentions), or Die, the office will be left in a lurch.
Can anyone recommend suggestions that I can use to alleviate my boss' concerns about application support. He is considering moving the office to a canned program. While this does have benefits in the area of support, it will cause major upheaval/stress for all employees, and our in-house application is tailored to our office and can be changed to suit our whims. Certainly someone has encountered similar problems before.
Thanks much, Steve.
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