>>Do you mean that when I click on a person's name I get a list of the forums they are capable of supporting?
>>Frankly, the head icon gives me the idea that if I click on it I get direct contact with the person.
>
>That is a forwarding to the Hotline page where you'll get the entire setup for each TSR. As you'll see over there, the tons of information for each one cannot fit in the Dashboard.

I see (I just clicked one to find out).
I guess it's just MY poor web-intuition working again. I am not inclined to click on icons that I don't 'get', and the ToolTip sure suggested to me that I would get direct access if I clicked.

Thanks