>Hi,
>
>I have a W2K user whom I have to set as an Administrator to get his ActiveSync 3.5 to recognize the Jornada PDA when it is placed in its cradle. If he is set as a Power User (preferred setting), I get a "Can't recognize device..." message.
>
>Thanks

Keith,
This is a wild guess, and I don't remember where it is in ActiveSync, but isn't there a setting you can change in ActiveSync?
HTH,