Yes, he tells me that he was there and found nothing.
He also has an open item with their support people, but he lacks confidence that the person taking the call understood or cared.

Thanks

>Did he try Sony online support at http://ciscweb.sel.sony.com/scripts/web_access.cgi?FUNC=ENTRY&START_PAGE=DISP_HOMEPAGE ?
>
>>A friend bought a fancy Sony 'entertainment-centre' type of PC with 40 watt amplifier, FM tuner, TV tuner, DVD recorder, MD recorder, etc. running under XP-Home
>>
>>Giga Pocket seems to be a hardware/software combination that controls all TV functionality and includes (As best I understand TIVO) TIVO-like functionality.
>>
>>All worked fine when first started up and for many days after. However, since installing Office XP and numerous Windows Update stuff (25+ criticals and several Windows updates) the tuner fails to receive TV channels 26 - 47.
>>
>>Anyone lucky enough to have one of these, unlucky enough to have the same problem, and lucky enough to find the fix?
>>
>>Thanks