General information
Category:
Forms & Form designer
Title:
More controls=> More support calls from clients??
Hi,
I believe that simple screens (both client/server and HTML) with fewer controls get fewer telephone calls for support from clients.
I'm looking for some studies or information that discuss this issue. I'd like to reference these studies in a note on screen and menu design that I'm writing for a client.
Thanks in advance.
Paul de Niverville
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