>Thanks for the reply.
>
>The Techs tell me that they found it in the Add/Remove but it will not remove because it can't find the MSI file. Any Clue what I can do from here?

John,

If I recall correctly this was Win2K, right? If so, I'd make the SWAG that the MSI file should be in the Installer folder beneath the WINNT windows folder. If it's not there, perhaps copying it to that location might do it. Just a guess though.