This is an issue with you running the report as a Web app. The only printers it should see are the ones on the server. What others have done is output the report in pdf and display the report to the users, using the PDF Reader. This program (that runs on the Client) allows them to print using their default printer or change it to another one.

>I am creating my first Crystal report from a Web app. I've added a print button to the report viewer form that runs the report's PrintToPrinter method. However, I can only get the report to print if I hard-code the printer name in the PrintOptions.PrinterName property. How do I get it to print to the default printer without actually hard-coding the printer name?
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>TIA,
>Gary