I just typed "qos" into the XP Help and got a few references. The first had an ominous warning that it is experimental and must never be installed on production systems. Don't know, though, if that might pre-date XP.

Have a go at it. Sure looks like it could be related.

good luck


>>How is the QOS (quality of service) set up. Do you zeroing the QOS scheduler bandwidth would make a difference?
>
>Is QOS some feature in XP? It would probably be set at default values - the user has hundreds of computers, and less than a dozen are running Fox stuff, so I figure they're tweaked for Word, IE and Outlook.