It scans all hardware and software on the enduser's system and places it into a table which can be uploaded into your system.

It allows for keying support workorders for all of the endusers and tracks all support, warranties, etc on the enduser's systems.

I am not sure what other modules are available.

Tracy

>>We had out own system inhouse, but I've also used:
>>
>>TrackIT
>>
>>http://www.blueocean.com/smallbusiness/sproducts.asp
>>
>>It used to be written in VFP using SQL as a backend. I don't know if it still is. If so, you can add on your own modules.
>>
>>Tracy
>>
>>>>Quickbooks?
>>>>
>>>>>I asked this question last week and was surprised by the lack of a response. So I thought maybe the planets were aligned properly and everybody was pre-occupied with other things. Let me ask it again and see what happens.
>>>>>
>>>>>We are software developers and have thousands of users. I'm just wondering what everybody else is using for invoicing (new orders and upgrades) and enduser tracking (contact information, serial#, version they have, upgrade info, etc.)?
>>>>>
>>>>>I must admit that we have developed our own internal software, but I'm thinking there must be commercial software that will do it better than we have???
>>>>>
>>>>>Feedback welcomed...
>>>
>>>
>>>Terry:
>>>
>>>How do you use Quickbooks to keep track of endusers??? The invoicing part I understand, but then how do you get the contact, serial, version, etc. into the "other" program???
>
>
>Tracy:
>
>I took a look at the info on Blue Ocean's website and can't really see how this would solve the problem of handling the invoicing, upgrades, and tracking the enduser information. This software looks like it's more for service contracts.