I use Act! (contact management software) to track contacts, calls, versions, etc. It actually uses dbf tables if you want to really play with it and has a lot of built in flexibility / customization. Not sure about how it would track invoicing, since I do this in Quicken, but Act! might.

HTH,

Larry


>I asked this question last week and was surprised by the lack of a response. So I thought maybe the planets were aligned properly and everybody was pre-occupied with other things. Let me ask it again and see what happens.
>
>We are software developers and have thousands of users. I'm just wondering what everybody else is using for invoicing (new orders and upgrades) and enduser tracking (contact information, serial#, version they have, upgrade info, etc.)?
>
>I must admit that we have developed our own internal software, but I'm thinking there must be commercial software that will do it better than we have???
>
>Feedback welcomed...