>Personally, it doesn't matter to me what reason people have for not liking the UT. If they want to tell me their REAL reasons, they will. If not, I'll just accept they are dissatisfied.

Note also that we respect each individual's decision. We don't have any problem with that.

However, in order to be more productive, a complain need to be justified. As of today, I haven't heard anything directly sent to me about what is the problem exactly. This is where the issue is. Again today, I was complaining at the telco about a specific issue. But, as I told them, I may be good to complain but I'll always bring justification for doing so and will try to bring some suggestions. Otherwise, what I may complain about has absolutely no value. The telco will then laught at me for whatever I say if I cannot backup my arguments.