Harold,

This kind of thing used to really wind me up, however, the other day I was speaking to a Microsoft PSS engineer about debug symbol databases. I advised him that he needed to approach Navision in Denmark to get them for a specific DLL, after a couple of days he called me back saying "I was very suprised when they answered as Microsoft" my response was "well what do you expect? you paid nearly 2 billion dollars for them".