I believe that VFP gets it's PRTINFO() data from the printer's driver, and I've found that some drivers don't provide it properly causing problems. Try changing the printer or it's driver.

Rick

>Fatal error using the function
>PRTINFO(nPrinterSetting [, cPrinterName])
>
>The error is not constant, but occurs quite often.
>
>In the versions VFP 6.0, VFP 7.0 , VFP 8.0 beta
>
>Fatal error: Exception code=C0000005 @ 11.06.2002 03:34 PM. Error log file: C:\Program Files\Common Files\Microsoft Shared\VFP\vfp7rerr.log
> Called from - ReportFormPrompt.setprnsize line 35 {c:\PF\pf_frm\ReportFormPrompt.sct}
>
>*** procedure SetPrnSize
>
>Local cPaperNumbers, cPaperNames, nPaperTypes, Counter
>Local cPrnName, cPrnPort,lprninfo,lprnpaper
>
>With This
> If .prnCount = 0
> .cboPaper.Enabled = .F.
> Return
> Endif
> .cboPaper.Enabled = .T.
>
> cPrnName = .PrnArray[.cboPrnName.LISTINDEX, 1]
> cPrnPort = .PrnArray[.cboPrnName.LISTINDEX, 2]
>
>*------ get then allocate string sizes required for Paper information ------
> nPaperTypes = DeviceCapabilities(cPrnName, cPrnPort, DC_PAPERS, 0, 0)
> cPaperNumbers = Space((nPaperTypes*2))
> cPaperNames = Space((nPaperTypes*64))
>
>*------ retrieve and proccess Paper information ------
> = DeviceCapabilities(cPrnName, cPrnPort, DC_PAPERS, @cPaperNumbers, 0)
> = DeviceCapabilities(cPrnName, cPrnPort, DC_PAPERNAMES, @cPaperNames, 0)
>
> Dimension .prnPaper[nPaperTypes, 2]
> .cboPaper.Clear
>
> For Counter = 1 To nPaperTypes
> .prnPaper[Counter, 2] = (Asc(Substr(cPaperNumbers, (Counter*2), 1))*256) + ;
> (Asc(Substr(cPaperNumbers, (Counter*2) - 1, 1)))
> .prnPaper[Counter, 1] = Substr(cPaperNames, ((Counter - 1)*64) + 1, 64)
> If Left(.prnPaper[Counter, 1], 1) = "\"
> .cboPaper.AddItem("\" + .prnPaper[Counter, 1], Counter)
> Else
> .cboPaper.AddItem(.prnPaper[Counter, 1], Counter)
> Endif
> lprninfo = Prtinfo(2,cPrnName)
> lprnpaper= .prnPaper[Counter, 2]
> If lprninfo = lprnpaper
> .cboPaper.ListIndex = Counter
> Endif
> Endfor
>Endwith
>
>**** 35 line lprninfo = Prtinfo(2,cPrnName)
>
>Fatal error: Exception code=C0000005 @ 11.05.2002 02:31 PM. Error log file: C:\Program Files\Common Files\Microsoft Shared\VFP\vfp7rerr.log
> Called from - ReportFormPrompt.SetPrnSource line 36 {c:\PF\pf_frm\ReportFormPrompt.sct}
>
>*** procedure SetPrnSource
>
>LOCAL cBinNumbers, cBinNames, nBinCount, Counter
>LOCAL cPrnName, cPrnPort,lprninfo
>
>WITH THIS
> IF .prnCount = 0
> .cboSource.ENABLED = .F.
> RETURN
> ENDIF
> .cboSource.ENABLED = .T.
>
> cPrnName = .PrnArray[.cboPrnName.LISTINDEX, 1]
> cPrnPort = .PrnArray[.cboPrnName.LISTINDEX, 2]
>
> *------ get then allocate string sizes required for bin information ------
> nBinCount = DeviceCapabilities(cPrnName, cPrnPort, DC_BINS, 0, 0)
> cBinNumbers = SPACE((nBinCount*2))
> cBinNames = SPACE((nBinCount*24))
>
> *------ retrieve and proccess bin information ------
> = DeviceCapabilities(cPrnName, cPrnPort, DC_BINS, @cBinNumbers, 0)
> = DeviceCapabilities(cPrnName, cPrnPort, DC_BINNAMES, @cBinNames, 0)
>
> DIMENSION .PrnBins[nBinCount, 2]
> .cboSource.CLEAR
>
>ENDWITH
>FOR Counter = 1 TO nBinCount
> THIS.PrnBins[Counter, 2] = (ASC(SUBSTR(cBinNumbers, (Counter*2), 1))*256) + ;
> (ASC(SUBSTR(cBinNumbers, (Counter*2) - 1, 1)))
> THIS.PrnBins[Counter, 1] = SUBSTR(cBinNames, ((Counter - 1)*24) + 1 , 24)
> IF LEFT(THIS.PrnBins[Counter, 1], 1) = "\"
> THIS.cboSource.ADDITEM("\" + THIS.PrnBins[Counter, 1], Counter)
> ELSE
> THIS.cboSource.ADDITEM(this.PrnBins[Counter, 1], Counter)
> ENDIF
> lprninfo = PRTINFO(7, cPrnName)
> IF lprninfo = THIS.PrnBins[Counter, 2]
> THIS.cboSource.LISTINDEX = Counter
> ENDIF
>ENDFOR
>
>**** 36 line lprninfo = Prtinfo(7,cPrnName)