Hi Michel

The application was an EXE. We have found the cause of the problem someone had changed the compatibility mode of the shortcut to Windows 98, once this was turn off the exe started.

John


>>We have a customer our application written in VFP7 SP1 and windows XP, when they try to run the application noting happens they have tried rerunning the update cd this has not helped.
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>>We have hundreds of users using the application and this is the first time a uses couldn’t not start the program.
>>
>>Has anyone any ideas why it will not run, it seems to install correctly we use Wise Install.
>
>Was there some investigation done on the memory such as to know if an instance was loaded in the Task Manager?
>
>From what you mentioned, I assume they are running the application by the use of VFP. Or, are they running an EXE version? If the first one, if the user tries to access VFP directly, from the development environment, does that work?
>
>Could it be that this PC is running low on memory, disk space?