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>I think part of the problem is that software development companies have been coddled for far too long. Else, how could they possibly get away with agreements basically saying that if the software brings down your entire organization resulting in bankruptcies and lost jobs, they promise to replace the disk. They honestly believe that they can get away with anything at all, and judging from MS's success, I guess they have a right to be arrogant.

Or $5.00, whichever is greater!
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